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PRIVACY POLICY

Read Our Full Privacy Policy

Last updated on the 10th of August, 2020


This Privacy Policy governs the manner in which The Mothersheep Organisation Ltd collects, uses, maintains and discloses information collected from Users (each, a "User") of the mothersheep.org website ("Site"). This privacy policy applies to the Site and all products and services offered by The Mothersheep Organisation Ltd. This page informs you (“User”) of our policies regarding the collection, use and disclosure of Personal Information we receive from Users of the Site.


We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Personal Identification Information

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, name, email address, mailing address, credit card information, etc. We will collect this information only if it is voluntarily provided to us by the User. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").


This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other similar statistics.


In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.


Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.


Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


Use of Collected Information

The Mothersheep Organisation Ltd may collect and use Users personal information for the following purposes: 


  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To improve our Site or business
    Any feedback you provide may be used to help improve our Site or business in the future.

  • To process payments
    We only use information a User provides about themself when placing an order to provide service to that order. We do not share this information with any outside parties, except to the extent necessary to provide the service (i.e. shipping).

  • To run a promotion, contest, survey, or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic communications
    We may use the contact information provided by the User to send periodic updates about the product they have ordered from us. It may also be used to respond to their questions, comments or concerns. It will also be used if Users opt-in to our mailing list, however, if at any time a User wishes to opt-out (unsubscribe) from these promotional communications this information will be detailed at the bottom of each email, or a User can contact us via our Site.

Security and Privacy

The security of and privacy of your Personal Information is highly important to us. We do not sell, trade, or rent Users personal identification information to others. We may share aggregated demographic information not linked to any personal identification information regarding visitors and Users when it is appropriate.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.


Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Your Rights

You have the right to request us for access to your personal information. You may request that any incorrect or incomplete personal information be updated. You have the right to, under certain conditions, request that we restrict the processing of your personal information, to object to the processing of your personal information, and to erase your personal data.


If you would like to make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via Site or help@mothersheep.org .


Changes To This Privacy Policy

This Privacy Policy is effective as of the 10th of August, 2020, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.


If we make any material changes to this Privacy Policy, we will notify you either through the contact information you have provided us, or by placing a prominent notice on our website.



Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.




If you have any comments, questions or concerns, please contact us at help@mothersheep.org

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